How to Undo a Closed Case
If a case is closed by mistake, the Undo Close Case wizard can be used to remove the end dates and termination details from the Case, Supervisions, and Supervision Period
- Open the Cases section on the Client Management form
- Select the closed case from the Cases section.
- Choose Undo Close Case Wizard from the menu.
- Select the case(s) to undo the close
- Verify that the case(s), supervison(s), and supervision period have reopened.
