Communication Tools

Communication Made ez

Say goodbye to using your personal phone, messaging apps, or posting a flyer on your department's front door. With our Communication Tools, you can create, send, store, and track all text messages and voice calls through one department phone number.

Direct Communication
Create, send, and receive customized text messages and voice calls from one agency phone number. All messages sent and received from clients are automatically logged in the client's profile.
- Send and receive messages from one agency phone number.
- Mass text/call utility is available to notify entire caseloads.
- Correspondence is automatically logged in the client's Communication section.
Appointment Reminders
Automatically send recurring reminders to clients based on scheduled appointments.
- Remind clients of office closures, upcoming appointments, substance tests, surveys, etc.
- Customize wording and notification frequency per appointment/client type.
- Track if/when the reminders we're delivered.
Real-Time Statistics
Pinpoint if/ when clients receive agency text or voice calls.
- An error notification will alert you when communication is not received
- Review client/agency communication data
- Create reports based on the communication data
Message Tracking
One Agency Phone Number

Communication Pricing

$2 for the agency phone number
$0.02 per text message with up to 140 characters
$0.05 per voice call/minute

*Pricing as of 6/23/2025

Communication text (3)